We aim for complete customer satisfaction. We respect our customers’ rights and always try to comply with best practice and all relevant laws.
If you are not satisfied with any of our goods, or have any questions, please contact our customer services department at support@craftemarket.com and have your invoice ready. We will try our best to solve your problem efficiently and painlessly.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.